Privacy Policy

Last updated: May 15, 2026

This Privacy Policy applies to the Pre Auth Health website at preauthhealth.com. For questions about this policy, contact us at contact@preauthhealth.com.

Who We Are

Pre Auth Health is a Medicare prior authorization compliance platform built for skilled nursing facilities, private clinics, rural healthcare providers, and RCM companies. Our website is located at preauthhealth.com. Our platform is accessible at app.preauthhealth.com.

Information We Collect on This Website

When you visit preauthhealth.com, we may collect the following information:

We do not collect payment information, social security numbers, or any protected health information through this website.

How We Use Your Information

Information collected through this website is used to:

We do not sell your personal information to third parties. We do not use your information for advertising purposes.

Our Platform and PHI

The Pre Auth Health platform at app.preauthhealth.com is a separate environment from this website and is governed by Business Associate Agreements with our healthcare partners. Our platform is fully HIPAA compliant. Patient health information processed through the platform is handled in strict accordance with HIPAA requirements and is never used for any purpose outside of the authorized workflow.

Critically, patient health information never enters our AI systems. The AI receives only denial reasons and relevant CMS guidelines. PHI remains within the staff workflow at all times. This is not a policy - it is a structural design decision built into the platform architecture.

Data Retention

Contact form submissions and email correspondence are retained for as long as necessary to fulfill the purpose for which they were collected or as required by law. Prior authorization records processed through our platform are retained for 10 years in accordance with Medicare claw-back protection requirements.

Third-Party Services

This website uses the following third-party services:

Cookies

This website uses cookies primarily through Google Analytics to understand how visitors use the site. These are analytics cookies only. You can disable cookies in your browser settings at any time. Disabling cookies will not affect your ability to use this website.

Your Rights

You have the right to request access to the personal information we hold about you, request correction of inaccurate information, request deletion of your information, and opt out of future communications at any time. To exercise any of these rights, contact us at contact@preauthhealth.com.

Security

Pre Auth Health was founded by a cybersecurity professional and security is a core design principle of everything we build. We take reasonable technical and organizational measures to protect the information we collect. However, no method of transmission over the internet is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. Continued use of this website after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at contact@preauthhealth.com or through the contact form at preauthhealth.com.